BMW and the power of innovation

A series in the BMW museum.

BMW features a museum full of history and beautiful luxury vehicles.
(photo by Katie Pflug)

by Michelle Graessle

Black leather seats. The cool smoothness of a steering wheel in eager hands. The tenacious purr of a hand crafted engine. Jaw-dropping design that would leave Leonardo Da Vinci in awe. This machine belongs in one place: on the road.

The classic image of a sleek BMW is only slightly altered for the company’s newest concept, BMW i. That difference is not actually even visible, only audible because the BMW i series of vehicles is completely electric. Although its purr may be somewhat muted, its innovation, power and design are unaltered if not improved.

Manuel Sattig, communication manager for BMW project I, is adamant that although combustion engines are becoming more efficient, they will eventually be phased out and electro-mobility will be at the forefront of automotive innovation. He said that people are becoming more and more interested in the environmental and ecological responsibility of the products they buy. With that in mind, and BMW being a customer-driven company, it has to keep up with its customers’ wants and needs and prepare for the future while maintaining brand identity.

“In this time period we are in the middle of an iconic change. Right now, this is not a technology that is the most suitable necessarily for today and tomorrow, but it will definitely be one of the major technologies of the future. That’s why you have to take care of it now, to make your company fit for the future,” Sattig said.

An American BWM tour guide showcases one of BMW's tiniest models.

An American BWM tour guide showcases one of BMW’s tiniest models.
(photo by Marina Weis)

BMW did extensive research before moving forward with the cars. The BMW i3 will be released this fall and the BMW i8 next year.  The price for the i3 will be under 40,000 euros  in Euope; BMW hasn’t finalize the price yet.

The BMW i was formerly known as the “Megacity Vehicle” and is best suited for urban markets. The car must be charged like any other battery-powered device but is also complemented with a small combustion engine. This combination makes for an extraordinary driving experience while also maintaining exceptionally low fuel consumption and emission levels, Sattig said.

Sattig said that the two most important benefits of driving a BMW i are its focuses on environmental and economic efficiency.

“The environment is important because we have to reduce resources and emissions of vehicles. Also, you can actually say right now that driving an electric vehicle is about half the price, just for energy costs, of driving a very efficient combustion engine. Those are the two major factors people think about when considering electro-mobility,” Sattig said.

New innovations aside, BMW will always be a company devoted to driver experience and the tradition of the brand as Stefan Mueller, a staff member of the International Corporate Communications department, can attest to.  For example, it is important to BMW that its cars can go from 0 to 60 mph in four seconds.

“BMW is a brand driven by emotion. Our cars are sold on the notion that driving is for sport and it’s fun,” Mueller said.

The appropriately shaped BMW building.

The appropriately shaped BMW building.
(photo by Carson Allwes)

BMW can trace its roots back to Karl Rapp and Gustav Otto, according to the company’s website. In 1916, the Flugmaschinenfabrik Gustav Otto company had merged into Bayerische Flugzeug-Werke AG (BFW) at government behest. Elsewhere, in 1917, the Rapp Motorenwerke company morphed into Bayerische Motoren Werke GmbH, which was duly converted into an AG (public limited company) in 1918. BMW became an automobile manufacturer in 1928; the first motorcycle was produced in 1945. It bought the Rover Group in the United Kingdom to expand its range of models, including the Land Rover, Rover, MG, Triumph and Mini. It acquired Rolls Royce in 1998

This idea holds true as visitors cross the street into the BMW Welt and Museum, where the tradition and history of this iconic brand is encapsulated in some exquisite architecture. Classic cars and new concepts are on display for visitors to ogle, including the Rolls Royce and Mini vehicles it produces. Shiny and pristine, the museum holds original airplane engines and motorcycles of the inception of the company as well as showcases the development of BMW through the years.

As the Point Park visitors made their way through the many displays, Mueller’s idea of “driving for sport” is grossly apparent. Each specimen of automotive prowess displayed at the BMW Welt and Museum clearly wants to be used for more than just driving to work. Emotionally invested employees clearly designed and created these cars with some grand scheme of experience in mind; not just for transportation but for the love of driving.

DPA’s classic news in a modern world

dpa_newsroom_politik3by Connor Mulvaney

Chief photographer of the Deutsche Presse-Agentur Michael Kappeler believes taking one good photograph is all you need to market news photos.

“Before in the print world, we tried [to get] one good photo which tells the whole story, but now that’s changing,” said Kappeler.

Today in the digital world, photographers are able to tell stories in countless photographs. However, this is not how DPA conducts its business.

“Print is still important,” said Kappeler.

A surprising statement from a modern newsperson, but in his opinion, it’s a justifiable one.

“It’s the moneymaker for us because we cannot earn money in the digital world,” said Kappeler.  “So we make money with the print clients and so we have to satisfy them.”

Deutsche Presse-Agentur GmbH, founded in 1949 in Germany and based in Hamburg, has grown to be a major worldwide operation serving print media, radio, television, online, mobile phones, and national news agencies. News is available in GermanEnglishSpanish and Arabic. The English service is produced in Berlin, which is also the location of the central news office. The DPA has offices in 80 countries, 12 regional German bureaus along with 50 additional offices in Germany. Point Park students and faculty visited the Berlin office and also heard from Christian Rowenkamp, head of corporate communication, on DPA operations.

In particular, DPA aims to please clients with its “classic” news photographs.  That is, one photo that shows the action and emotion of a situation, and tells the story with one exposure of the camera sensor. Kapperler said the agency has 100 photographers in Germany alone to accomplish that compared to the eight the Associated Press has in all of Germany.

By using the word “client,” Kappeler is of course referring to media outlets.  Not the public.  This in opposition to its  American counterpart, AP, who caters to its  news partners but also permits some public access to its website, stories and photographs. .

“We are only providing news to business clients,” said Kappeler.  “They can use these pictures or information to bring to their clients because we have no way to earn money back [from non-business clients].  So they can [sell] news to their clients, so they can buy the news.”

The DPA’s international reach and commitment to its German clients make it vital to reporting German news.  Its client list proves it. Nearly 100 percent of German media outlets are partners of DPA, according to Kappeler.

“For…the Olympics, or the pope’s election… we send our own DPA photographers to countries where these things happen,” said Kappeler.  These photographers have two jobs – “They do general news, but they also follow the German interest.”

dpa_web_02A hard concept to understand for Americans, as the United States is often at the center of attention when it is involved in global affairs.  For smaller countries like Germany, an extra effort is required to report international news.

“If something happens, there is not always a German interest [reported by other outlets],” said Kappeler.  “The best example is the Olympics.  If a German sports team reaches fourth place, nobody will take a picture of them because [reporters] just follow the medal winners.”

One DPA German photograph of interest worldwide was the recent one that Kappeler himself took – of outgoing Pope Benedict’s hand with the papal ring about to be destroyed per Catholic Church regulations.  He said he took a chance on that photograph, but it was used in countless publications.

Thus, DPA’s commitment to its clients leads them to exactly what they need.

“It’s our task, then, just to follow the German interest because there is a huge media market in Germany, so we have a lot of clients and they want to know what the Germans are doing.”

An Overview of Süddeutsche Zeitung

Suddeutsche Zeitung features a broadsheet layout.  (photo by Carson Allwes)

Suddeutsche Zeitung features a broadsheet layout.
(photo by Carson Allwes)

by Carson Allwes

Point Park International Media class’ final media visit was to Süddeutsche Zeitung, one of the largest quality newspapers in Germany.

Süddeutsche Zeitung was the first free national paper in Germany. It reaches about one and half million people and is a Monday to Saturday paper. It depends partly on subscribers and single copies; about 84 percent of total sales come from this. One subscriber pays about 51.60 euro per month.

Having this revenue helps it not accept any government funds, which is true for some other German media. “There is no political pressure…no pressure from the government what to write,” said Michael Stengl, the product manager of advertisements.

Stengl started with a video of what a day is like at Süddeutsche Zeitung. Stengl translated the video and introduced the group to the newspaper company.

A day at Süddeutsche Zeitung starts at 4 in morning and the paper starts printing at 6 o’clock in the evening. There are usually three editions of the paper before the final copy.

“There are a few similarities between The New York Times and Süddeutsche Zeitung,” Stengl said.

There are regionals papers, free advertising papers, business information and specialized medicial and technology papers under the Süddeutsche Zeitung brand. The national edition of Süddetusche Zeitung, often abbreviated simply as “SZ,” contains four feature sections in economy, culture, sports, and politics. Issues printed for Munich and its closest municipalities will normally contain a local news insert.

Süddeutsche Zeitung has published an eight-page insert of The New York Times articles since 2004; this is known as The New York Times International Weekly and it is in English.

Suddeutsche Zeitung's first issue was published in 1975. (photo by Carson Allwes)

Suddeutsche Zeitung’s first issue was published in 1975.
(photo by Carson Allwes)

In 2000, advertising problems became a concern for the company. Süddeutsche Zeitung Library was created to response to provide revenue, which is a book group that has 50 works in the collection. Consumer can either buy the complete set or the individual book. The library venture was a huge success, Stengl said.

Süddeutsche Zeitung sold 80,000 complete sets and 12 million books total. Now, the company is expanding its medium to CDs and DVDs.

Süddeutsche Zeitung was located in Marienplatz for about six decades until the economy collapsed, Stengl said, and it resulted in a major staff reduction and need for a new direction to survive. A new building was constructed on the outskirts of Munich in 2007, and at the time was the most advanced and ecofriendly building in Germany.

Süddeutsche Zeitung is a unique newspaper because it has its own major production process plant, Stengl said, which is home to a state-of-the-art printing press. It is in charge of printing and packaging enough papers to supply SZ’s massive circulation as well as single copies. Along with Süddeutsche Zeitung’s own audience to satisfy, there are 13 other newspapers in Munich printed at SZ’s plant that exist outside of Süddeutsche Zeitung brand.

Stengl emphasized the quality of the paper and the need to be innovative to keep subscribers and to attract new readers.

“We focus on the quality of the paper,” Stengl said. “[And] on the quality of our products.”

He also said the editor in chief wants to be sure “not to bore” the professor or businessman but also to “educate the common people.”

Several other staff members and editors addressed the group, journalist Viola Schenz and Barbara Vorsamer, subchief editor. They reviewed the online process and the journalistic process the newspaper follows.

Vorsamer noted that the paper’s has “one of the most-read and unique news sites in Germany.” She said, “We were not the first, but we have one the most highly regarded sites in Germany.”

The staff posts all of what’s in the print edition, but some content is exclusively online. The newspaper uses real-time tracking for the site, and she noted that the peak time is noon to 1 p.m., or lunchtime.

Both Vorsamer and Schenz stressed that he most important issue for Süddeutsche Zeitung was the quality of its paper to reflect the brand of all its products for the masses. The paper has worked tirelessly to deliver the best news possible to their subscribers and have been rewarded immensely for their efforts, they said. Their innovation in printing, quality journalism, business and advertising have earned them significant recognition and accolades.

Salzburg Cultural Visit

Point Park University students tour ZDF with Wulf Schmiese

Wulf and his co-host chat with musical act Frida Gold

Wulf and his co-host chat with musical act Frida Gold

by Johnie Freiwald

On their fourth day in Berlin, Point Park students and faculty visited the public television network Zweites Deustches Fernsehen or ZDF. They were awake bright and early to walk to the station with their tour guide because the day held something special: They were ready to be part of the studio audience of ZDF’s morning show, MoMa Café.

During the show the students experienced a live performance by Frida Gold, a German pop band. ZDF’s MoMa Café is a modern, trendy show similar to the United States’ “Good Morning America.” They regularly bring musical acts and guests that are well known by the young people in Germany to attract a youthful audience.

The hosts of MoMa Café frequently took time to speak with their studio audience. However, because the show is completely in German, most of the Point Park students were more or less in the dark for the entirety of the show. Despite the language barrier, MoMa Café has a similar format to many American morning news and talk shows with guests, musicians, video segments, games, and interruptions to present the weather or breaking news.

After the show, the group met with one of the show’s presenters or host, Wulf Schmiese. He spent most of his career as a hard-news journalist and had studied in the United States for a number of years during his time in university. Schmiese worked as a political correspondent for a Bonn newspaper in the early 2000s and then went on to be one of the founders of the newspaper Frankfurter Allgemeine. Then, in 2009, he left his longtime post as a political correspondent to cohost ZDF’s MoMa Café.

He explained that because ZDF is a public broadcasting system, and the one and only national television station in Germany, it does not have to worry about revenue. German residents must pay 16 euros a month to get this channel. “It’s a huge amount of money we get every year, billions of dollars,” he said. “For viewers, we mark it [pour programming] down to 16 cents for getting information and entertainment. Our show, I describe it as a salad. … the meat is the political stuff and the green and red stuff is the entertainment.

“It works well. It’s part of the democracy here. We’re like a newspaper. We’re like a magazine … a little bit of everything.”

The audience of ZDF's morning talk show, MoMa Cafe.

The audience of ZDF’s morning talk show, MoMa Cafe.

Schmiese imparted his wisdom about broadcasting and ZDF to the Point Park students and a group of young Palestinian students studying international diplomacy who were also visiting Germany. He explained what journalism means to him: “You have to find the middle. You have to find a way that it is not too banal or too stupid for people who are informed and have an idea of what’s going on in Palestine or wherever. You can’t be too complicated just for the professors and have a lot of people saying ‘What is he talking about.’  So you really have to find the middle way.”

He prepares himself by reading voraciously and writing his own scripts. That helps his presentation of the information, something he said he is still working on and critiques continually. He develops four to five questions for his interview subjects on the show but still tries to be natural in his work.

Schmiese is also the producer and editor-in-chief for the show, and he said the planning process starts days ahead of the broadcast. The staff is flexible, though, for breaking news. “We work like a newspaper,” he said. “The team watches what happens overnight and we have a telephone conference at 8 a.m. for the next day’s work.

The students were able to take away the level of Schmiese’s experience and expertise as well as his love for his work. His past work as a correspondent – sometimes even joining the president, chancellor, and foreign minister on trips – as well as his current post as a successful morning show host helped him, he told the students.

Schmiese answered questions about German’s allegiance to Israel and the need to recognize Palestine as a nation from the diplomacy students, who wore commemorative T-shirts marking the exact anniversary of that day in 1948 that Palestinians were expelled from Israel and now still cannot return to Haifa.

“Germany has a special relationship with Israel. We don’t call Palestine a nation … but as a territory. We must be careful – as people may say you who killed the Jews. Germany is waiting for U.N. acceptance as Palestine as a state. It should be more of what your people want, not what your government wants,” he said. Schmiese noted that he had worked as a correspondent in the Middle East and had full knowledge of the difficulty of divided cities and nations as he responded.

. The Point Park students finished this informative and fun-filled visit with a group picture with Schmiese and their new Palestinian diplomacy student friends.

The Axel Springer empire

Axel Springer exterior

Axel Springer took a chance by building the headquarters in Berlin.
(photo by Marina Weis)

by Marina Weis

Everyone thought journalist Axel Springer was crazy when he built his publishing house on the west side of Berlin during World War II.

A few days later, the Berlin wall was built right beside it.

But Springer had faith that Germany would be reunited and his headquarters would be in the center of a unified Germany. He believed his company had to pursue something called corporate social responsibility, with his fellow journalists fighting for a free social market. He called the headquarters that towered over the wall the lighthouse of freedom.

Although the Berlin Wall no longer stands near the headquarters today, the company still towers as the leading publishing house in the country, owning more than 230 newspapers and magazines with more than 80 online offerings, as well as involvement in television and radio stations and activity in 44 countries, according to its website. Its tabloid, Bild, has the highest circulation among Europe’s newspapers with more than 12 million people reading it daily.

Axel Springer, the journalist, may be gone, but current leaders of the company say his entrepreneurial spirit, creativity and integrity are carried through in every aspect of the company, even in the contracts of each journalist.

“Everything that he said came true and is still valuable today,” said Leeor Englander, assistant to the editor-in-chief of Die Welt, a large national newspaper owned by Axel Springer. “They were fighting against communism before and now it is terror today.”

Because Springer focused not only on content, but also on distribution and production, stemming from his family’s background in the newspaper business, he built the first print houses in Germany, and Axel Springer AG therefore began to print other newspapers, creating joint ventures, which began the expansion.

Leeor Englander greets the Point Park students and faculty.  (photo by Johnie Freiwald)

Leeor Englander greets the Point Park students and faculty.
(photo by Johnie Freiwald)

“At the time when Axel Springer invented Bild Zeitung, it was comparable with Facebook,” Englander said. “He did something nobody ever did before … The way he invented new magazines was the same way people today invent new apps and websites.”

In the same way that Springer fostered technological innovations, the company now strives to be the leading digital media company in Germany. Axel Springer AG currently generates more than a third of its revenue from its international business and with digital media.

Englander boasts of Die Welt as the first newspaper to have color, pictures, a compact version, a mobile application and to be the first real German national newspaper to go online.

“Journalism has nothing to do with paper,” Englander said. “It’s how do we reach our readers. We are not trying to keep print alive – We are trying to keep it as long as we can.”

Subscription only covers half the production cost of Die Welt. Advertising and classifieds cover the rest. Years ago, the reader paid almost all of it.

Despite ranking third among other leading print publications in Germany, Die Welt has taken leaps to further its digital presence, adopting a philosophy of mass-market journalism, which focuses on reaching all target groups with new products. It now sells more digital subscriptions per month than print.

“We knew that people were willing to pay for digital content,” Englander said. “Online is the most important distribution channel for the future.”

The focus was so much so online that Die Welt just last year decided to produce its content for online first, and then, at the end of the day, take the best content that was already online and publish it in print.

For comparison, Englander said Volkswagen builds the same car for both Germany and United States, but it looks only a little bit different because marketing is different in the United States. He said in the same breath, Die Welt produces the same content for its compact version, but it’s just less and shorter.

This repurposing of content in order to reach different readers can be seen Axel Springer’s publications. For example, the science section in the compact version of Die Welt was recently renamed Internet news to attract younger readers.

Axel Springer Academy students explain what they're learning to the Point Park students and faculty.  (photo by Helen Fallon)

Axel Springer Academy students explain what they’re learning to the Point Park students and faculty.
(photo by Helen Fallon)

In order to ease into the switch from old economy print style to a multimedia company, Axel Springer AG created a journalism academy to act as a change agent or think tank, bringing “fresh blood” and a “new mindset” to the company, according to Rudolf Porsche, director  of Axel Springer’s Akademie.

The Akademie started in 2007 and is the most progressive journalism school in Germany, according to Porsche. About 1,000 students apply to the fast and aggressive two-year vocational training at Axel Springer, but only about 40 of them are accepted. The job offers come after completion and some can be rejected. Most have completed an academic degree and prior journalism experience. They are also given a monthly salary of about 1,200 euros. These students are then contracted to work for three years at Die Welt or any other Axel Springer AG affiliates after the Akademie.

Porsche, also a journalist, said Akademie students are given “all they need,” such as Mac books, smart phones and cameras, as well as teachers to tell them how to use the equipment. The last thing they are given is the “freedom to act.”

“We give you the equipment, we teach you the techniques, and you teach us what to do with this,” Porsche said. “That is why we are awarded with prizes because it is not my work. It is the creativity of our students.”

In the past, the Akademie was awarded the Grimme Online Award, the CeBIT AppStar and the European Newspaper Award for projects when it competed with other news organizations in Germany.

“We do not compete with other schools. That’s boring. We competed with other brands,” Porsche said.

The students – this year ranging in age from 18 (which is unusual, Porsche said) to early 30s – are currently working on a relatively secret masterpiece project for the next few weeks that will eventually be published in the Welt Kompact and Welt Online.

“We started with simple things – with news, the basics, but now we are doing TV journalism and multimedia journalism,” said an Akademie student about her experiences at Axel Springer. “I think that’s really important. That will be the future. I think it’s great we learn it here even though it is hard work all the time, and you have to get yourself into all this technical stuff.”

Lecture: German Media During World War II

Dr. Elfriede Fürsich speaks to the group during a walking tour of Freie Universitat  (photo by Alexa Blanchard)

Dr. Elfriede Fürsich speaks to the group during a walking tour of Freie Universitat
(photo by Alexa Blanchard)

by Sara Tallerico

Dr. Elfriede Fürsich, a visiting professor at Freie Universitat in Berlin, specializes in issues of media globalization and journalism. Her lecture, “German Media During World War II” offered visiting Point Park students an insight on how German media structure originated.

Fürsich’s lecture featured various prominent figures in German media that allowed students to grasp how certain media operations developed

“A lot of media structure today is because of World War II,” Fürsich said, and no censorship edicts stand in direct opposition to what occurred back then.  The Nazis also contradicted what was a very liberal media policy during the Weimar era in the 1920s, which she said was “very liberal and advanced.”       She explained how the no censorship rules that now exist that came about because of the loathing to return to those days.

She offered a brief history of how media worked during World War II.  The main principle of German media was Gleichschaltung, meaning “making the same.”  This is a Nazi term for the process by which the Nazi regime successively established a system of totalitarian control over all aspects of society. Standard acts in Germany prior to World War II no longer applied.

Freie Universitat is home to an impressive library.

Freie Universitat is home to an impressive library.
(photo by Katie Pflug)

Germany’s main strategy for spreading ideas and information was propaganda. Fürsich spoke of two prominent figures who largely spread propaganda throughout Germany during World War II. She spoke about Joseph Goebbels first. Goebbels was a German politician and the minister of public enlightenment and propagranda. He was one of Adolf Hitler’s closest associates and most devout followers. His main role was to centralize Nazi control of all aspects of German cultural and intellectual life, particularly the press and radio. A great speaker, Goebbels believed in the power of the radio as his propaganda machine. Radio broadcasts were heavily utilized to spread the ideas of the Nazi regime, which caught fire because of the dire economic situation Germans found themselves in at that time, a result of the war and the worldwide Great Depression.

The next prominent figure Fürsich discussed was filmmaker Leni Riefenstahl.  Riefenstahl was a huge fan of Hitler. She often was part of the retinue for Hitler’s mass speeches and created documentaries regarding them. Her documentaries were showed at movie halls in Germany, and students were required to watch them. The documentaries always featured the latest technology, a patriotic style and they never sounded emotional.

Despite the subject matter, she has been emulated. “She developed an aesthetic used to this day in film and advertising,” Fürsich said.

Fürsich explained that with Riefenstahl’s documentaries came propaganda films. Most of these films were produced at the Universum Film AG, better known as the UFA. During the Third Reich, many propaganda films were produced such as “Derewige Jude” and “Münchhausen.” She said they were terrible depictions of Jews and Hitler’s opponents, and the only other  films shown then were comedies, stories and musicals.

Post war, two media systems were created: one model for West Germany and another for East Berlin in keeping with the Allies control over the conquered country.

West Germany’s model was known as the Social Responsibility Model. This model consisted of a mixed system. The government did not control the media but checked on it in a responsible way.

In East Germany, Soviet officials relied on the Marxist-Leninist Model. This model utilized the media and journalists to educate the masses. The government completely controlled the media. With little to no freedom regarding media, journalists began a method referred to as “reading between the lines.” East Berlin housed many newspapers, and  journalists were constantly being told what to write about from the government. However, journalists would often change words around to let the public know what was really going on, and West Germans continually interfered with the other side’s television broadcasts. Along with newspapers and TV news programs, East Berlin also had various television shows. One popular television show that Fürsich discussed was “The Black Channel.”  This television show included recorded extracts from recent West German television programs re-edited to include a Communist commentary, but many areas – including Dresden and Neubrandenburg – couldn’t get it. She called them “The Valley of the Clueless.”

When the Berlin Wall fell and Germany underwent a reunification process, many East German journalists – those who covered art, music, sports, culture and more – “stayed great journalists,” she said. “But the political journalists had to go.”

Today, Germany has a legal framework that guarantees its media and journalists freedom of expression, and laws state there will be no censorship. The goal is more reporting for the people as opposed to reporting for government, though, and privacy is very important with libel laws not very different than what exists in the United States, she said.

In her first address, she explained Germany’s dual broadcast system – public and commercial – and noted that most papers in Germany are regional, although there are major national newspapers, two of which – Die Welt and Suddeutsche Zeitung – the Point Park group visited. The media have suffered a loss in advertising, but automatic subscription renewals for newspapers and some government funding for broadcast places them in a more solid position, she said. Tabloids like Bild have also become very popular and have taken the lead in political coverage.

While the advertising declines mirror the states, Fürsich said the media are turning to digitalization, but Germans haven’t taken to the Internet and social media as Americans and others have done. Germans are still readers; there are bookstores in all towns. She cited the fact that 72.4 Germans said they used the Internet in 2012, but while they will use Facebook, they don’t like Twitter.

Recent Point Park graduate Richelle Szypulski stated, “Dr. Fürsich’s lecture provided a wonderful understanding on the different media systems after World War II.  She explained them in a simple, straightforward way that made it really easy for us to grasp.”  And the lecture prepared the students for the media visits in both Berlin and Munich.

PR shines at the Munich Tourism Office

Isabella Schopp gives a presentation on the Munich Tourism Office (photo by Katie Pflug )

Isabella Schopp gives a presentation on the Munich Tourism Office
(photo by Katie Pflug )

by Katie Pflug

Isabella Schopp, who works in public relations for the Munich Tourism Office, really knows her facts about the third biggest city in Germany and was not shy to share them with Point Park University’s International Media class.

Munich, known as the “all around city,” is home to 1.4 million people.  That number seems like nothing compared to the 12.4 million visitors Munich achieved in 2012, which was a record year.  The United States of America, Italy, Arabia, The United Kingdom and Russia are among the countries with the leading amount of tourists that visit each year, Schopp said.

It also has the second largest number of universities, right after Berlin. Munich has 104,000 students in 15 universities, Schopp said.

Founded in 1158, Munich is now the center of science and economy.  High tech industries like BMW, EADS, and The Linde Groupe all call Munich home. Google, Siemens and Microsoft are also some of the leading I&C companies in Munich.  Munich is now the second largest city for broadcasting companies, right after New York City.

But, Munich has much more to offer than just being a great business hub.  Munich is full of culture, castles, history, churches, shopping, beer gardens, all set in an amazing location.

There are 63 museums in Munich, along with 100 theaters, two operas and three orchestras.  The Nymphenburgh Palace and Royal Residence are some of the castles in the area that are a must see while visiting Munich.  Right outside of Munich there are also the castles Neuschwantstein and Linderhof.  Castles are large part of Bavarian culture and a beautiful way to explore the history of the area.

Munich is a very green city with many parks.  As well as the many parks throughout Munich, 80 percent of locals own a bike, Schopp said.  The beer gardens also make many people want to be outside, she said.  In this particular part of Germany, visitors are able to bring their own food to the beer gardens.  That is something that is not permitted in the northern part of Germany.  Beer gardens have been around 200 years and are some of the main attractions for visitors.

Munich is a very busy city for events.  During February there was the Munich Creative Business Week.  In May there was the Long Night of Music.  Coming in June there will be the City Foundation Festival, celebrating 855 years of Munich.  Later in June, Munich will be hosting the Summer X-Games, Schopp said.  Of course in late September into early October there will be Oktoberfest, which marked its 200th anniversary in 2010.  Then in the end of November all the way until Christmas Eve, the Christmas Market will be available to residents and tourists.

The Munich Tourism Board’s general manager is Geraldine Knudson.  There are five different departments of the Munich Tourism Office: Marketing, Convention Bureau, Tourist Information, International Media and Public Relations.

The International Media is the branch of the office that Schopp is involved with, having previously served as a tour guide. She and her colleagues are responsible for the press kits, online image database, footage, the international newsletter, press trip assistance, film and photo permits, interviews. and research assistance.

Working in the International Travel Media section of the Munich Tourism Office are five colleagues and a trainee.

The Munich Tourism Office has professional photographers on staff, but sometimes it will buy photos from other journalists, Schopp said.  The in-house photographers are responsible for the photo archives.

The Munich Tourism Office plays a big role in educating journalists and others about what Munich has to offer, she explained.  And although Schopp will visit London and Paris to meet some of them and pitch Munich travel stories,  “The journalists come to us for stories, not vice versa.” It also plays a huge role in organizing events such as Oktoberfest and the Christmas Market in Marienplatz.

The Munich Tourism Office works with the Germany National Tourist Board, which she said is its most important partner, the Bavaria Tourism Marketing GmbH, Magic Cities Germany and the Munich Airport to do its support work.

Journalists from Toronto Star, Budget Star, and Irish Times have all used the Munich Tourism Office for their resources.  When the journalists check into the hotels they have a press kit waiting for them, Schopp said, and the Point Park students each received a scaled-down one as a sample. The press kit includes Munich Facts and Figures, a city map, a Munich City Guide, Munich Events, and Photo Services papers.

The press kits the Point Park group also had paperwork giving students and faculty permission to write, photograph and film within the city, something that is standard procedure for the Tourism Board to do for groups.

There are many different types of journalists that would find writing about Munich exciting as well as on-topic with their publication.  Munich’s target market is really anyone because of the vast amount of things to do and a lot of families find that Munich is the perfect place to go because of that.

Visitors looking to stay in Munich will find no shortage of hotel rooms.  There are around 300,000 hotel rooms in the city of Munich itself.

Schopp has been working at the Munich Tourism Office for three years and said she loves being in direct contact with the journalists.

More information is available on the city at the Munich Tourism Office’s website at www.meuchen.de or via email at travel.media@muenchen.de.

Advertising and the presses at Süddeutsche Zeitung

Printing Presses at Süddeutsche Zeitung

Printing presses at Süddeutsche Zeitung
(photo by Alexa Blanchard)

by Alexa Blanchard

In the world of advertising, he who generates the most profit is king. But for Süddeutsche Zeitung, a quality national newspaper located in southern Germany, innovation is the key to success.

Generating revenue through ad space is extremely important for a print newspaper, as the only other source for money-making relies on subscriptions. But with the universal decline in print, how do papers like Süddeutsche Zeitung keep their advertisers buying space? How do they keep their readers coming back for more?

Michael  Stengl, the product manager of advertisements, was eager to showcase Süddeutsche Zeitung’s unique advertising methods to Point Park University’s International Media class. The group of Pittsburgh students was comprised of communications majors of all varieties, including advertising and journalism majors. For most, this exclusive inside look at the functionality of a newspaper and their advertisements is especially relevant.

BMW, or Bavarian Motor Works, purchases a lot of ad space from Süddeutsche Zeitung. Stengl demonstrated some of the work that has put together to show of BMW’s luxury vehicles.

“We wondered, ‘how can we reach our audience with bigger, poster-sized images?’” Stengl inquired, citing the effectiveness of large billboard images that are exposed to the public.

He ended his rhetorical question by turning a page in his demonstration newspaper and revealing a true poster-sized image of a new BMW model, an ad that spanned across two newspaper pages. It was truly larger than life, compared to the commonplace ads that typically take up one quarter of a page to one half to a full page at most. Two entire pages for one ad are brilliant and unheard of in most U.S. newspapers except for the largest, such as The New York Times.

Alexa Blanchard and Johnie Freiwald check out a special advertisement in the pages of Munich's Sueddeutsche Zeitung. (Helen Fallon photograph)

Alexa Blanchard and Johnie Freiwald check out a special advertisement in the pages of Munich’s Sueddeutsche Zeitung.
(photo by Helen Fallon)

Stengl passed around several other innovative advertising techniques that Süddeutsche Zeitung has employed, including a scented ad and a multi-sensory ad.

“We published this [multi-sensory] ad for BMW and our competitors called us and said ‘What have you done? This is brililiant,’” Stengl added.

The multi-sensory ad in question details driving a BMW from a chauffer’s perspective. The open road ahead is glossed with UV detailing, and the dashboard of the car actually feels like how a real dashboard would. Readers can touch the steering wheel and feel the texture of leather underneath their fingers, and the sleeves of the chauffer are outlined with cloth. This ad is multi-sensory because readers use not only their eyes, but also their sense of touch. Perhaps they even have a smell.

It encourages the reader to stop and take a moment to interact with an advertisement, something that had never been done before. More than anything, it makes the reader remember. Many will never forget that this two-page spread with a tangible leather steering wheel was an ad for BMW, and that they saw it – felt it – in Süddeutsche Zeitung. This is the kind of interactivity, innovation and notoriety that the paper is going for, Stengl said.

Presses at Süddeutsche Zeitung

Presses at Süddeutsche Zeitung
(photo by Alexa Blanchard)

Still reeling from the never-before-seen advertising, the Point Park students were then treated to yet another inside look across the street at Süddeutsche Zeitung’s printing presses. The printing process, which begins at 6 o’clock each evening, is a mammoth undertaking with an innumerable amount of moving parts, employees and equipment working around the clock to get the job right and ready for delivery.

The presses, spanning multiples floors and reaching far and wide, print the broadsheet newspaper at breakneck speed and push their respective paper sections onto conveyor belts where they are mechanically assembled and frequently checked for color. If the color, layout, or printing angle is incorrect then those batches of papers will be trashed and the process corrected. Advertising inserts – a huge source of revenue for the paper – are automatically inserted. The presses are so automated that mailers and inserters are no longer employed, and a small staff of printers is needed, which saves the company money.

All of this must be done in a matter of hours to satisfy the demand of the paper, which has one of the highest circulations in Germany with over 1.1 million daily readers, not including its international demand. The presses generate about 36,000 papers per hour, according to Stengl, and run all night until pickup in the morning.

All of this combined for what Stengl sees as a bright future for Süddeutsche Zeitung, which experienced extreme financial difficulty in the economic fallout in 2007-2008 and placed it on the brink of bankruptcy. Printing a quality newspaper and publishing books and other projects have set the paper on a sound financial course, as well as reaching out with new technological ventures.

And the paper remembers its near collapse as it moves forward. “Print has a future,” Stengl said. “But it must be interesting [to current and future readers].”

Ketchum-Pleon’s full-service agency aims to please

ketchum1by Andrea Karsesnick

Exactly 90 years ago, Ketchum was founded in Pittsburgh. Today, Ketchum, which is now is a subsidiary of the Omnicom Group, is one of the world’s leading PR agencies with offices across the globe, including Germany.

It joined Omnicom in 1996 and then merged with Pleon in 2009, which is based in Dusseldorf. Ketchum covers five global practice areas: brand marketing, corporate communications, healthcare, food and nutrition, and technology, according to its website. Pleon is the largest PR agency in Europe with 39 offices; it is also the third largest company in Germany.

Ketchum Pleon in Germany as a whole has 335 consultants, marketers and creative staff members. There are 37 media relations experts, 30 editors, 20 social media experts and one research center. There are more than 3,400 Ketchum employees worldwide.

According to the staff members who met with Point Park students, Ketchum Pleon Munich is a full-service agency. It is comprised of 60 people: Fifteen people handle health care, with clients such as Bayer; 15 associates handle change, with clients such as Zeiss and Siemens; and 20 people on the corporate team handle BMW, Kodak and Dell. All together Ketchum Pleon Munich has 42 clients.

Ketchum works with a number of well-known brands such as Snapple, Barbie, Special Olympics, and Häagen-Dazs.

Ketchum works with a number of well-known brands such as Snapple, Barbie, Special Olympics, and Häagen-Dazs.

Ketchum Pleon employs many research methods, according to Diana Dorenbeck, a consultant and media relations expert and Markus Ruether, business director and expert in corporate and financial communications. The agency enlists different research companies to perform market research. Methods include internal research by conducting questionnaires within the agency, street questionnaires and additional market research by calling random phone numbers and polling citizens. Phone calls are also made to journalists to find out what they think of different companies, they told the students. Ketchum Pleon Munich seldom uses focus groups.

Ketchum Pleon Munich puts a heavy focus social media. Of the Internet users in Germany, 76 percent are registered on social media. Social media in Germany is mostly Facebook, as Twitter is not that important, according to

Christopher Langner, director of digital and media communications.

That doesn’t mean that the agency doesn’t try some Web-based creative methods to help clients. He showed the students an example of an animated video for Lefax, an anti-flatulence drug produced in Germany that needed to reach a younger demographic, consumers 30-49. Check out the link: http://www.ketchumperspectives.com/issues/digital-social-media/case-studies/farting-to-stardom-germany.

According to Ketchum’s online magazine Perspectives, the video went viral, attracting 32,000 views on YouTube and capturing the attention of the mainstream media, which inspired thousands of consumes to actually begin engaging in conversation about flatulence online and reaching Lefax’s goal of generating buzz about the product.

The Ketchum staff members also shared their media tips for success in Germany. The top tip: “We’re the home to the Brothers Grimm. Pitch a story, not a product.” Following any PR campaign, Ketchum Pleon Munich must analyze and evaluate the results.  Analytics and metrics are very expensive and more often than not, clients do not want to pay for that, Langner said. Ketchum can easily measure how many media mentions a campaign received in comparison to competitors. Analytics on social media are done by Facebook, which can be seen by the administrator of a brand page. This is vital to measuring the impact a company has on the public through the use of social media. With this, a company can tailor the messages it sends to target audiences.